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Assistant Security Manager

AccorHotels

UAE

Posted on: 22 Mar 2022

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JOB DESCRIPTION / ROLE

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Employment: Full Time

Assistant Security Manager

The Assistant Security Manager will look after the security, safety and well-being of all guests and colleagues making sure they cause no harm to themselves and others due to unsafe conditions or unsafe acts

What is in it for you:

- Accommodation and meals provided

- Transportation to & from the hotel

- Medical & Life Insurance

- Employee benefit card offering discounted rates in Accor worldwide

- Learning programs through our Academies

- Opportunity to develop your talent and grow within your property and across the world!

- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:

- Consistently offers professional, engaging and friendly service

- Approach all encounters with guests and employees in a friendly, service-oriented manner

- Adhere to all policies as set forth by the Director of Operations

- Supervise the surveillance of the closed-circuit television system and supply evidence on CD as necessary

- Complete a daily shift occurrence report accurately and in its entirety ensuring that particular attention is paid to times that certain activities are performed

- Supervise all contract security personnel and daily operations

- Complete accident and incident forms accurately, in their entirety and in a timely manner

- Review Daily News and Manager on Duty reports and keep up to date with all VIP arrivals/protocols

- Check ID's of visitors and employees on an as-needed basis

- Security screens all individuals other than hotel employees

- Consistently check all packages/ bundles being carried out by all persons vacating the property via the employee entrance

- Use Scanning/Magnetron equipment when directed by ADTA

- Open secured areas for authorized personnel and log activity

- Check door locks throughout the hotel

- Thoroughly investigate all vehicle accidents, alleged thefts, and other security-related incidents

- Respond to medical emergencies and assist as required

- Investigate assault complaints and investigate fully

- Respond to the hotel outlets promptly and deal with guests as required, accurately and completely document any such incidents

- Respond immediately and investigate fire/ emergency alarm activations

- Challenge suspicious persons and escort off property if warranted; record any pertinent information and log it in occurrence report

- Actively check for all security and safety hazards and document by way of a security incident report

- Implement security patrols of the hotel from the roof to the basement areas regularly during each shift; the times will be staggered daily

- All security concerns and violations will be noted, properly documented, and brought to the attention of the Director of Operations

- Be knowledgeable of the hotels' lock system and perform all duties as assigned by the Director of Operations; this includes being able to program a lock. In addition, all officers will immediately commence with performing a lock interrogation of a door lock on a room involved in an alleged theft of other incidents

- Receive handle all lost & found items, as per standard operating procedure

- Liaise with Law enforcement/government departments in the absence of the Director of Operations

REQUIREMENTS

Your experience and skills include:

- Previous experience is an asset

- Strong interpersonal and problem-solving abilities

- Highly responsible & reliable

- Ability to work well under pressure in a fast-paced environment

- Ability to work cohesively as part of a team

- Ability to focus attention on guest needs, remaining calm and courteous at all times

- First Aid, conflict management, and military or law enforcement training helpful

- High school diploma and/or experience in a related field preferred

- Must be CPR certified

- An additional language will be a plus

Your team and working environment:

- Be a part of our multicultural team.

- Enjoy nature as our location provides majestic mountains in the northern Fujairah.

Visa Requirements: Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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https://www.gulftalent.com/mobile/uae/jobs/assistant-security-manager-341268

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